Benefits

Product

Meet your AI customer support agent.

Meet your AI customer support agent.

Meet your AI customer support agent.

Set Objectives That Drive Business

Define clear business objectives like sales, upselling, or customer engagement and let your agent guide every conversation toward your goals.

End-to-End Support

Guides users across the entire customer journey, from onboarding to deep usage.Works for all product types.

Deep Product Knowledge

AI customer support trained on your docs, FAQ, and product materials.AI customer support trained on your docs, FAQ, and product materials.

Fast Integration

Integrate your AI Customer Assistant into your product with just one line of code.

Benefits

Product

Capabilities

Build your own knowledge base

Train your assistant

Multimedia Understanding

Global Language Support

AI TRAINING ON COMPANY DATA

Teach your assistant using internal and external sources to build real understanding of your business and operations.

MULTIMODAL & DATABASE-READY

Supports large-scale memory, connects to company databases and marketplaces, and understands video, images and text content.

Benefits

Product

CORE FEATURE

Set objectives
that drive business.

Set objectives
that drive business.

Set objectives
that drive business.

GOAL-DRIVEN INTELLIGENCE

Turns every conversation into measurable business impact. From sales and upselling to engagement and retention.

OBJECTIVE-BASED AUTOMATION

Set clear goals and let your AI agent lead customers toward them with contextual guidance and smart decision-making.

Benefits

Product

Advantages

Built for performance, designed for growth.

Built for performance, designed for growth.

FULLY AUTOMATED ASSISTANT

Works entirely on its own no manual supervision or support team required. Reduces operational costs while keeping response quality consistent.

24/7 CONTINUOUS SUPPORT

Delivers instant assistance around the clock, every day of the week. Ensures no downtime and uninterrupted user experience.

HIGHER ENGAGEMENT & CONVERSION

Turns regular interactions into meaningful business results. Boosts customer trust and drives measurable growth.

WORKS INSIDE AND OUTSIDE YOUR PRODUCT

Assists users directly within your platform and across external channels. Creates a seamless experience wherever your audience connects.

Forma

AI Customer Assistant that breaks the barrier between your product and customers

Forma

AI Customer Assistant that breaks the barrier between your product and customers

Forma

AI Customer Assistant that breaks the barrier between your product and customers